Consumer Guides and Publications
You can request free copies of any publication by contacting the Department at 1-800-259-5300 or (225) 342-5900.
General
Louisiana Department of Insurance: How Can We Help You? - Information on what the Department does and how we can assist insurance consumers in Louisiana. (Spanish Version/En Español)
Office of Consumer Services: What Can We Do For You - Information on how LDI Consumer Services can assist with insurance issues and details on the complaint process.
Office of Consumer Advocacy and Diversity: What Can We Do For You - Informs Louisiana citizens about the Department's Office of Consumer Advocacy and Diversity staff and how they can help.
Consumer Advocacy Newsletter - A quarterly newsletter addressing topics of interest to consumers and Medicare beneficiaries.
Division of Diversity & Opportunity: We're Here For You - Informs Louisiana citizens about the Department's Division of Diversity & Opportunity. (Spanish version/En Español)
Becoming a Licensed Producer - Information about the producer license application process in Louisiana.
Becoming a Licensed Adjuster - Information about the adjuster license application process in Louisiana.
Career Opportunities in the Insurance Industry - Information on various careers in the insurance industry.
Workers' Compensation Dos and Don'ts - Information on workers' compensation in Louisiana.
Auto
Consumer's Guide to Auto Insurance - Shopping tips, updates on auto insurance laws, policy terminology and discount information.
Guide to Teen Auto Insurance - Answers to common questions teenagers and parents have about auto insurance.
Guide to Auto Insurance After an Accident - Explains an owner's insurance rights in having their vehicle repaired after an accident.
Property
Consumer's Guide to Homeowners Insurance - Shopping tips, policy terminology, discount information and easy-to-use worksheets make this series a consumer favorite.
Guide to Renters Insurance - Provides answers to many common questions concerning insurance needs for a rented property.
Surplus Lines: Insuring Rare, Unusual or Exposed Property in Louisiana - Provides information on surplus lines insurance.
Solving the Puzzle of Managing Risk for a Small Business - Information on the types of insurance products that can help manage the risks of a small business.
Homeowners 101 Know Your Policy - Basic information about homeowners insurance.
Louisiana Fortify Homes Program - Provides information about the program that provides grants to upgrade a roof to the IBHS FORTIFIED standard.
Guide to FORTIFIED Roof Discounts by Insurance Company
LFHP Legislative Auditor Informational Report - Shows Louisiana Fortified Home Program saves homeowners money.
Understanding Reciprocal Insurance Exchanges - Provides information on reciprocal insurance exchange products.
Health
Consumer's Guide to Health Insurance - A guide to help consumers better understand and make decisions regarding health insurance.
Understanding Your Healthcare Rights - Information on the appeals process if your health insurance plan denies treatment based on medical necessity.
Health Insurance Rates for Individuals and Small Groups - Information on how health insurance rates are determined for Individual and Small Group policies.
Glossary of Health Insurance Terms - A glossary of the most commonly used health insurance terms provided by the National Association of Insurance Commissioners (NAIC).
Louisiana Senior Health Information Program - A link to publications that offer guidance on Medicare and other senior health issues.
LaSHIP: Free Medicare Counseling - Informs seniors in Louisiana about SHIIP counselors who can help them with their Medicare questions.
Coordination of Benefits Appendix C. - Regulation 32 - Provides Appendix C. as published in Regulation 32 in reference to an explanation for secondary plans on the purpose and use of the benefit reserve.
Storm
Tips on Weathering Hurricane Season - Advice on how to handle your insurance needs before, during and after a storm
Post Disaster Insurance Guide - Provides advice on the claims process following a disaster.
Post-Disaster Insurance Guide for Seniors - Provides advice on the claims process following a disaster.
Residential Property Storm Mitigation Incentives - Information on how Louisiana residents can receive incentives for strengthening their homes against storms and hurricanes.
Catastrophe Claims Process Disclosure Guide - Gives property insurance policyholders a detailed overview of the claims process.
National Flood Insurance Program Claims Handbook - Handbook detailing what homeowners, renters and business owners can do to prepare for and recover from a flood event. It guides policyholders through each step of the process and covers filing a claim.
After the Storm: Storm-Related Property Damage - Frequently asked questions about storm-related property damage after a storm
After the Storm: What if my Vehicle Flooded? - Information about what to do if your vehicle is flooded
After the Storm: Cleaning up Without Jeopardizing a Claim - Things to consider when cleaning up your property after storm damage
Hiring a Contractor? Be on the Look Out for Fraud - In need of repairs? What to know when hiring a contractor
After the Storm: Working With an Adjuster - What to expect from the process when working with an adjuster
After the Storm: What if I Need Additional Living Expenses (ALE) - Information about additional living expenses if you have to find temporary housing
After the Storm: What if I Need a New Roof? - From documentation to dealing with contractors, what you need to know about roof repair and replacement
Fraud
Insurance Fraud: It costs us all - One-page flyer explaining what insurance fraud is and how to report it
Insurance Fraud Presentation - PowerPoint presentation on how the LDI is combating insurance fraud.
Life
Consumer's Guide to Fixed Deferred Annuities - Explains the difference between the types of annuities and how to choose one that will best fit your needs.
Consumer's Guide to Life Insurance - Information on life insurance options.
Louisiana Long-Term Care Partnership Program - Informs citizens of Louisiana about the Long-Term Care Partnership Program.