For Immediate Release

September 28, 2020

LDI Bringing Insurance Information to Lake Charles

What: Information and Assistance for Residents Affected by Hurricane Laura

When: September 28 – October 2 from 10 a.m. to 4 p.m. each day

Where: Flood Distribution Center, Henry Heights Recreation Center, 801 East School Street, Lake Charles, LA

The Louisiana Department of Insurance (LDI) Office of Consumer Advocacy and Diversity will be bringing consumer assistance directly to Lake Charles residents affected by Hurricane Laura. LDI staff will be providing information on filing insurance claims, rebuilding after the storm and answering consumer questions about insurance after Hurricane Laura. Staff will be in Lake Charles on Monday, September 28 through Friday, October 2. Assistance will be available between 10 a.m. and 4 p.m. each day.

Consumers can also call the LDI for assistance from the Office of Consumer Services at 1-800-259-5300 or

About the Louisiana Department of Insurance: The Louisiana Department of Insurance works to improve competition in the state’s insurance market while assisting individuals and businesses with the information and resources they need to be informed consumers of insurance. As a regulator, the LDI enforces the laws that provide a fair and stable marketplace and makes certain that insurers comply with the laws in place to protect policyholders. You can contact the LDI by calling 1-800-259-5300 or visiting