April 10, 2024


LDI Issues Policyholder Guidance in Response to
Storm Damage Across Louisiana

The severe weather that swept through our state on Wednesday, including tornadoes in Slidell and Lake Charles, caused extensive property damage across Louisiana. Commissioner Tim Temple has been in contact with elected officials from the affected areas to offer assistance from the Louisiana Department of Insurance (LDI).

“My prayers are with our friends and neighbors who are dealing with significant property damage following today’s storms,” said Commissioner Temple. “I urge policyholders to assess the damage and contact their insurer first to file a claim as quickly as possible.”

The LDI offers the following tips on filing a claim for property damage after a severe weather event:

Contact your insurance company or agent first to file a claim. If possible, have your policy number and an initial assessment of the damage ready. Make sure your agent and insurance company have your correct contact information.

Take pictures or video of the damage before cleaning up. Visually document the damage before cleaning up or making temporary repairs. Attempt to separate damaged personal property items from undamaged items, but do not throw them away. Keeping these items will help the claims adjuster complete an inventory of the items lost.

Make temporary repairs that are necessary to secure your property. You have an obligation to mitigate further damage by taking actions such as putting a tarp on your roof and boarding up broken windows. Keep your receipts for expenses incurred in taking these temporary measures.

When an adjuster visits your property, ask for identification. You can call the LDI or visit our website to verify his or her licensure.

About the Louisiana Department of Insurance: The Louisiana Department of Insurance works to improve competition in the state’s insurance market while assisting individuals and businesses with the information and resources they need to be informed consumers of insurance. As a regulator, the LDI enforces the laws that provide a fair and stable marketplace and makes certain that insurers comply with the laws in place to protect policyholders. You can contact the LDI by calling 1-800-259-5300 or visiting