October 18, 2021

Commissioner Jim Donelon Unveils Hurricane Ida Mediation Program to Resolve Claim Disputes

What: Louisiana Department of Insurance News Conference

When: Tuesday, Oct. 19 at 10:30 a.m.

Where: Louisiana Department of Insurance
               Poydras Building, Plaza Hearing Room
               1702 N. Third Street, Baton Rouge, LA
               And via Zoom (See below for details)

Policyholders at odds with their insurers over Hurricane Ida damage claims may now be able to resolve their disputes through a mediation program created by the Louisiana Department of Insurance. The program is available to all authorized property and casualty insurers and surplus lines insurers and their insureds to facilitate disputes for personal lines residential insurance claims of up to $50,000.

Commissioner Donelon will explain how the Mediation Program will be administered and answer questions regarding the program at the above time and place.

Details to participate by Zoom are as follows:

You are invited to a Zoom webinar.

When: Oct 19, 2021 10:15 AM Central Time (US and Canada)

Topic: Commissioner Donelon News Conference to Discuss Hurricane Ida Mediation Program

Please click the link below to join the webinar:

Passcode: 039186

Or One tap mobile:

    US: +13017158592,,82688152047#,,,,*039186#  or +13126266799,,82688152047#,,,,*039186#

Or Telephone:

    Dial(for higher quality, dial a number based on your current location):

US: +1 301 715 8592  or +1 312 626 6799  or +1 929 205 6099  or +1 253 215 8782  or +1 346 248 7799  or +1 669 900 6833

Webinar ID: 826 8815 2047

Passcode: 039186

    International numbers available:

About the Louisiana Department of Insurance:
The Louisiana Department of Insurance works to improve competition in the state’s insurance market while assisting individuals and businesses with the information and resources they need to be informed consumers of insurance. As a regulator, the LDI enforces the laws that provide a fair and stable marketplace and makes certain that insurers comply with the laws in place to protect policyholders. You can contact the LDI by calling 1-800-259-5300 or visiting