Volume 11, Issue 3
March 2020


Our monthly newsletter addresses consumer insurance topics as well as timely information on issues affecting senior citizens in Louisiana.


To find out if Consumer Advocacy will be in your area or to request a speaker for your organization or group, call (225) 219-0619 or send an email to: [email protected]

Upcoming Events     

SHIIP and COAST 2020 Medicare Counseling

Date: March 18, 2019
Time: 9:00 a.m.- 12:00 p.m.
Location: Slidell Senior Center
610 Cousin Street, Slidell, LA


View Louisiana's Open Meetings Law on the legislative website by clicking here.

Getting the Most Out of Your Medicare Benefits

Medicare beneficiaries with a new plan may be working to understand their new benefits. To get the most out of your plan, it’s important to understand the services offered. Here are a few services that your plan may cover.

Annual Wellness. It’s a good idea to see a doctor once a year to review your medical history and to get basic health screenings.

Telehealth. Your Medicare plan may cover a virtual checkup. If you’re unable to visit a physician’s office, you may be able to schedule a virtual visit with a doctor by phone or video chat.

Vision Coverage. Some Medicare Advantage plans may cover eye exams and eyeglasses.

Our Senior Health counselors can explain what your plan covers and what costs you are responsible for paying. You can reach us at 1-800-259-5300.



interior home flood

Flood Insurance Facts

As the days get longer and temperatures warm up, it’s a reminder about the importance of protecting your property with a flood insurance policy. Flooding can happen to anyone at any time. A standard homeowner or renters policy does not cover damages from a flood. There may be a waiting period for your policy to take effect. There is a 30-day waiting period for NFIP policies to become effective. Flood insurance is available through the NFIP as well as private insurers, including surplus lines insurers. In the event of a flood, keep the following tips handy:

  • Insurance agent and company contact information. Make contact with your insurer as soon as possible when it's safe. Your policy may require you to notify the company within a certain time frame.
  • Take pictures of any property damage. Try to prevent further damage by cleaning and drying wet items.
  • File a Claim. Most insurance companies have a time requirement for reporting a claim, so contact your agent or company as soon as possible.
  • Beware of fraud. Protect yourself by getting more than one bid from contractors and requesting references. Ask for proof of necessary licenses, building permits, insurance and bonding. Record the contractor's license plate and driver's license numbers and check for complaints with the Better Business Bureau (BBB).

Click here for frequently asked questions about flood insurance.



Quick Reminder

We’re getting closer to the spring season and that means it’s almost time to spring forward. Daylight saving time begins Sunday, March 8. It’s also a great time to change the batteries in your smoke detectors and create or update a home inventory list. Use your phone to take pictures or video of items in your home. Having a record of your possessions makes the claims process easier in the event of property damage or loss. 



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Office of Consumer Advocacy
(225) 219-0619 or (800) 259-5300

P.O Box 94214

Baton Rouge, LA 70804-9214
[email protected]