Consumer Complaint Form

Consumer Complaint Form - Welcome

Please read the following carefully and click "I Understand" to proceed to the Consumer Complaint Form

Before you begin, you should have the following ready (if applicable):

Your driver's license (or the insured's driver's license if you are filing for someone else) for auto related complaints
Your insurance card
Your insurance information including Claim Number, Insurance Company name, Agent's name, and/or Adjuster's name
Your policy information (Policy Number) and a description of your problem
Your claim number
Any electronic documents you would like to attach to your complaint (You will have the opportunity to attach documents once your complaint is successfully submitted)

What the Louisiana Department of Insurance can do for you:

What the Department of Insurance cannot do for you:

Give you legal advice, act as your lawyer or interfere in a pending lawsuit
Recommend one insurance company, agent, or adjuster over another
Decide disputes based on who is negligent or at fault
Determine the facts surrounding a claim (that is who might be telling the truth in a matter when accounts of that matter differ)
Resolve a complaint if the only evidence is your word against the word of others

LDI Contact Information:

Web Site:	http://www.ldi.state.la.us/
Phone:	(800) 259-5300 -or- (225) 342-5900
Fax:	(225) 342-3078
Address:	Louisiana Department of Insurance 1702 N. Third Street Baton Rouge, LA 70802	-or-	Louisiana Department of Insurance P.O. Box 94214 Baton Rouge, LA 70804-9214

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